We offer a 30 day money back guarantee (excluding shipping costs). Christmas Gifts can be returned up until Jan 31st. On UNWORN jewelry. (Tag not removed on Rings)
Not responsible for lost stones; or damaged rings after tag is removed.
If you ordered the wrong size stones, the best way to exchange them is to go ahead and order the correct size. Then return the wrong stones for a refund.
*Important: When returning or exchanging Write "Canadian Goods Returned" on the Customs form (at the post office). All orders that do not have this will not be accepted.
Return items Via
States Postal Service
(regular mail) only
Make sure items are safely packaged in a bubble envelope and a stone is in the ring.
Return items to:
Exchanges are $3.95 for return shipping.
Click HERE to pay for Exchanges
Please contact us if you have a problem with your order.