Welcome to Trendy Stone Jewelry!

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Customer Service

  • Shipping & Delivery

    Orders shipped on or before Dec 13th should arrive in time for Christmas (according to the Post Office) Fedex Shipping is 3-5 business days

    All orders have been shipped (the day they were ordered if before 10 am est or else the next day) Shipping and Handling is only $3.95 (Surface) to the USA and Canada $2.95 (Surface) $16.95 (Expresspost/Fedex) International Airmail Shipping is $6.95 Shipping: We ship orders same day if ordered before 10 am EST if not they are shipped next day. Most Packages arrive in 4-10 business days. But in rare cases please allow up to 4 weeks for delivery. International shipping may be longer. 1-3 weeks for airmail. FedEx shipping is $16.95 3-5 business days. Wholesale orders must select "Wholesale Express" as a shipping option to receive the discount. Wholesale Express Shipping is 3-5 business days

  • Returns & Replacements

    Return/Exchange Policy We offer a 30 day money back guarantee (excluding shipping costs). Christmas Gifts can be returned up until Jan 31st. On UNWORN jewelry. (Tag not removed on Rings) Not responsible for lost stones; or damaged rings after tag is removed. If you ordered the wrong size stones, the best way to exchange them is to go ahead and order the correct size. Then return the wrong stones for a refund. *Important: When returning or exchanging Write "Canadian Goods Returned" on the Customs form (at the post office). All orders that do not have this will not be accepted. Return items Via United States Postal Service (regular mail) only NO UPS or FEDEX these will be returned to sender Make sure items are safely packaged in a bubble envelope and a stone is in the ring.
    Return items to:
    Trendy Stone Jewelry
    1076 King Louis Street
    Belle River, Ontario,
    Canada
    N0R1A0
    Exchanges are $3.95 for return shipping.

  • Privacy & Security

    Privacy Policy We recognize that our online customers are concerned about their personal information and how it will be used. So we have done our very best to make ordering from Trendy Stone Jewelry a safe and hassle-free experience! Trendy Stone Jewelry collects information that you volunteer in order to process your order, to inform you of special offers, and so that you may receive superior customer service. We do not share your email address with anyone outside of Trendy Stone Jewelry, other than when necessary to fulfill your order.

  • Terms and Conditions

    Welcome to the Trendy Stone Jewelry Website (“Site”). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”). GENERAL: Trendy Stone Jewelry may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. Trendy Stone Jewelry may also change, add to, move or delete portions of our Site as needed. SITE CONTENT: Unless otherwise noted, all materials, including images, illustrations, designs, photographs and written and other materials that appear as part of this Site are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by or to Trendy Stone Jewelry. PRICING: The prices displayed at the Site are quoted in U.S. Dollars. COLORS: We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. RETURN POLICY: If you are not completely satisfied with your purchase for any reason, return your unworn (tag still attached to rings) jewelry or stones within 30 days and we'll refund your money. We cannot accept returns of product over 30 days in your possession. USE OF PERSONAL DATA: You expressly consent that we may use the personal data you have given to us in the order or on the Site solely for the purpose of this Agreement, for making services available to you, for marketing our products and services to you. You may choose to opt out of receiving future mailings. We will not rent or sell your personal data to third parties for any purpose. DISCLAIMER: THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT TRENDY STONE JEWELRY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. INACCURACY DISCLAIMER: From time to time there may be information on TrendyStoneJewelry.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions and pricing. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. INDEMNIFICATION: You agree to defend, indemnify and hold Trendy Stone Jewelry harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. NO UNLAWFUL OR PROHIBITED USE: As a condition of your use of the Site and/or any services or products (the “Services”) provided by Trendy Stone Jewelry, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use any Services in any manner that could damage, disable, overburden or impair any Trendy Stone Jewelry server or the network(s) connected thereto or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Trendy Stone Jewelry server or any of the Services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site and/or the Services.